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Authorization Policy

We here at Shisha City want to make sure that your credit card and banking information are safe and secure. To do this, for any purchase over $200.00 you will receive an authorization form that will need to be filled out before your order can be completed. The authorization form will request:

  • Name
  • Amount of Purchase
  • Credit Card Information
  • Credit Card Billing Address

This authorization form will come from the official Shisha City email (shishacitysales@gmail.com). Along with the authorization form it will also be required that you send a picture of your state ID as well as a picture of the front of the credit card used in this purchase.

Once those steps have been completed and everything checks out we will then send out your product.  We thank you for your business and through these practices we hope to keep your information safe and cut down on fraudulent charges.

Contact us for any questions:

Phone/Fax: 314-258-1613



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